Kapitel 1, Thema 1
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1.2.3 Zusammenfassung Copy

You did well in helping Charlotte!

You learned :

  • The negative impacts of direct communication in reactive cultures.
  • That time and customs of starting conversations are different in reactive cultures.
  • The importance of sticking to the proper hierarchy in reactive cultures.
Person holding list while standing on books.

In Chapter 2, we are going to have a closer look at hierarchies, communication-style and relationships at work in reactive cultures.